Skilling Onboarding 2.0
A redesigned onboarding experience balancing conversion, clarity, and regulatory compliance.
Skilling Onboarding 2.0 was a major redesign of the onboarding experience for a live, regulated trading platform, aimed at improving first-time user comprehension and conversion while maintaining strict compliance across multiple markets.
On this project, worked with three software engineers, a product manager, the Marketing Manager and the CTO.
I was responsible for the end-to-end design process, UX research, concept development, prototyping and usability testing. I led the redesign of key onboarding flows, refining information hierarchy, interaction patterns, and validation logic to reduce friction, handle regulatory complexity, and create a more confident entry point into the product.
Client
Skilling
My role
Product Design Lead
Timeline
Q4 2021 - Q4 2022
Team
Andrew Haigh, Adrián García Diéguez, ,Tomasz Mikołajewicz, Juan Cruz, Juan José Ariza Fernández, Patrik Berggren, Ana Cavero
Solution
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